We offer book on the day appointments every day at both sites. We advise you to ring at 8.00am for Shiregreen Medical Centre and Melrose Surgery, on the day you would like to be seen – please note these are limited availability and you may be asked to call back the following day.
We also offer routine appointments to book in advance at both sites for the doctors, nurses and healthcare assistants.
Alternatively, we have now gone live with our new online consultation service-Patient Triage. This is a great way for you to contact our practice for non-urgent medical or admin requests. It is very simple to fill out so please do give it a go if you need to contact us. Although the character count is limited on the form, please try to give as much specific and concise information as possible. We really think it is easier for most people than waiting on hold to speak to a receptionist. If you do not have access to the internet or find it difficult to use a computer or smartphone you can call reception instead. Please click here for AccuRX…
Please note you can no longer book an appointment at the reception desk before 8.30am. Our phone lines continue to be open from 8.00am. Therefore we would encourage you to book appointments via the telephone, or you can register for online services – ask reception for details.
We do not run a walk-in service, and all patients must book a telephone or face-to face appointment either on the day on the day, or routinely if they wish to be seen here. Patients have the right to choose which doctor or nurse they want to see, and you do not have to see the doctor that you are registered with. Please be aware that if you do want to see someone particular, the wait for this appointment may be longer.
Most appointments are allocated 10 minutes, please ask in advance if you need to book a longer appointment.
The times of our doctor, nurse and healthcare assistant appointments can be found on our opening times page.
There are also other options open to you to access the clinical care that you need:
You can also access advice from your local Pharmacist for advice with minor ailments.
Additional appointments in the evenings and weekends when we are not open are available at the Local Hubs based at -
The Flowers Medical Centre, Sloan Practice and Fairlawns Surgery and Woodhouse Medical Centre
All sites are existing GP surgeries and are staffed by Sheffield GPs and other practice staff. The services available include urgent appointments with a GP and practice nurse appointments for routine services such as blood pressure checks, removal of stitches, dressing changes, asthma reviews/checks, diabetes reviews/checks, ear syringing, smears and blood tests. They also offer physio assessments for musculoskeletal pain. Hub appointments can be booked through your usual GP practice or by contacting 111 when your GP practice is closed.
NHS 111 (Telephone “111” from your mobile phone or a landline) for medical and dental care that is not an emergency you can call this number 24 hours a day 7 days a week
Walk-in services treat minor illnesses and injuries that do not need a visit to A&E.
Sheffield’s walk-in services are open 365 days a year. You do not need an appointment and will be seen by an experienced nurse or doctor.
Sheffield NHS Walk-in Centre (adults and children) for minor illnesses and ailments.
Broad Lane, Sheffield S1 3PB
Open 8am – 10pm.
Interpreters are available for most languages including sign language. Please ask at reception when booking your appointment if you need any specific help.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can leave a voicemail on our dedicated ‘cancellation line’ or speak to one of our reception team
IAPT Counselling Appointment
We no longer have access to IAPT appointments in the surgery, if you are wanting a referral you have to self refer either by telephone on 0114 2264380 or through the website Click here to visit the website.