With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.
As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Our mission is to provide excellent clinical care to the patients in the surrounding areas, wherever possible.
The practice is open and available for patients who need care.
If you need medical help from us, contact us by phone on 0114 2456123 to be assessed. Please don’t turn up at the GP surgery without an appointment.
If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111 and they’ll direct you to the best place. A&E and the walk in centre are open for urgent and emergency health needs.
If it’s a serious or life-threatening emergency, call 999. If you are told to go to the hospital, you must go to the hospital.
This Sheffield website includes information about the services available and when to use them, as well as information on waiting times for each of the urgent and emergency services in Sheffield – http://sheffieldurgentcare.co.uk Click here to visit the website…
Get a test now. Do not leave home for at least 10 days To get a test now, click this link
Patients are asked to continue to wear face coverings when entering the building. If you can not do this, please inform the staff. Your procedure or appointment may be delayed until we can carry out a full risk assessment and you may be asked to wait outside until the clinician is ready for you. If you do not have a face covering a mask will be provided.
Staff will be wearing visors or masks in the surgery to protect you and colleagues.
Patients will be asked screening questions, you may be asked multiple times, apologies for this. Patients will now also have their temperature checked before entering the main part of the building.
Any patients who record a high temperature will be denied access to the premises and advised to go home and follow government guidance to arrange a test. This will then be recorded in the patient notes. Patients with normal temperature will not have a reading recorded.
Staff will also have temperature checks at the start of every day; anyone with a raised temperature will be sent home and instructed to follow government guidance.
The NHS track and trace app has now gone live. A site QR code will be available and we will encourage patients and staff to use this, it is however optional.
We hope you understand that all of the above is necessary. We accept that this will detrimentally affect how we deliver services but our main aim is to keep patients and staff safe.
During this challenging time we would like to thank all of our patients for their continued support and understanding of the changes at the practice.
GP DATA OPT OUT
Public data sharing in the NHS is changing and patients now have the option to opt out. To opt out of the National database please follow this link: –
Make your choice about sharing data from your NHS GP health records This opt out to to prevent any data being collected from your GP record
To opt out of the GP held data being shared please contact the surgery on 0114 2456123 for a form to be sent out to you – this will need completing and returned to us.
You will need your NHS number to opt out of both of the Data opt outs. This a 10 digit number, like 485 777 3456. You can find your NHS number by logging in to a GP online service or on any document sent to you by the NHS.
PRESCRIPTION ORDERING – we have temporarily changed the way you can order your prescriptions. We are now accepting telephone requests to limit the amount of patients having to come into the surgery during the COVID restrictions. If you wish to order you medications in this way, please call the surgery any weekday between 11am and 1pm. The safest and easiest way to order you prescriptions is via patient access available 24 hours a day, 7 days a week – please contact reception for details
please note all samples must be brought back to the surgery for 12 noon each day. Failure to return samples before this time may result in the sample(s) having to be repeated.
FOR THE LATEST ADVICE
• Who is at higher risk of from coronavirus – https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk-from-coronavirus/whos-at-higher-risk-from-coronavirus/ Click here for website…
• On people in shielded or extremely vulnerable groups https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19 Click here for website…
• Latest government advice on education – https://www.gov.uk/coronavirus/education-and-childcare Click here for website…
• Sheffield City Council page on coronavirus – Sheffield City Council
DRIVE THROUGH BLOOD TEST SERVICE
We are now offering drive-through blood tests to vulnerable patients who may be affected by COVID-19.
Please contact the surgery for details.
As you are aware Melrose Surgery, branch site of Shiregreen Medical Centre has had to close temporarily.
We are please to say that as from Monday 6th September Melrose Surgery will re-open from 8.15am.
Until this time, services will still be available at Shiregreen Medical Centre. Melrose patients who need advice, a prescription or to see a GP or nurse should call the usual number – 0114 2795016 or 0114 2456123 for direct access to Shiregreen Medical Centre reception. They will be able to access appointments at Shiregreen,492 Bellhouse Road, Sheffield, S5 0RG, which remains open as usual.
Shiregreen Medical Centre and Melrose Surgery have been awarded a rating of ‘Good’ on the last inspection from Care Quality Commision (CQC). The date of the last inspection was 23rd July 2019.
You can find the certificates on the link below.
Please note that from Tuesday 7th May 2019, you can no longer book an appointment at the reception desk before 08.30am.
Our phone lines continue to be open from 08.00am (from 8.15am at Melrose) and we would encourage you to book any appointments via the telephone or register for online services – ask reception for details
Both premises are accessible for patients with disabilities and a wheelchair is now available at Shiregreen for getting around in the building. If you require any help to get into or around the building please let us know and we will do our best to assist you.
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