With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.
As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Our mission is to provide excellent clinical care to the patients in the surrounding areas, wherever possible.
If you need medical help, the NHS is still here for you.
The practice is open and available for patients who need care.
If you need medical help from us, contact us by phone on 0114 2456123 to be assessed. Please don’t turn up at the GP surgery without an appointment.
If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111 and they’ll direct you to the best place. A&E and the walk in centre are open for urgent and emergency health needs.
If it’s a serious or life-threatening emergency, call 999. If you are told to go to the hospital, you must go to the hospital.
This Sheffield website includes information about the services available and when to use them, as well as information on waiting times for each of the urgent and emergency services in Sheffield – http://sheffieldurgentcare.co.uk Click here to visit the website…
*Get a test now. Do not leave home for at least 10 days.*To get a test now, click this link
Patients are asked to continue to wear face coverings when entering the building. If you can not do this, please inform the staff. Your procedure or appointment may be delayed until we can carry out a full risk assessment and you may be asked to wait outside until the clinician is ready for you.
Staff will be wearing visors or masks in the surgery to protect you and colleagues.
Patients will be asked screening questions, you may be asked multiple times, apologies for this. Patients will now also have their temperature checked before entering the main part of the building.
Any patients who record a high temperature will be denied access to the premises and advised to go home and follow government guidance to arrange a test. This will then be recorded in the patient notes. Patients with normal temperature will not have a reading recorded.
Staff will also have temperature checks at the start of every day; anyone with a raised temperature will be sent home and instructed to follow government guidance.
The NHS track and trace app has now gone live. A site QR code will be available and we will encourage patients and staff to use this, it is however optional.
We hope you understand that all of the above is necessary. We accept that this will detrimentally affect how we deliver services but our main aim is to keep patients and staff safe.
During this challenging time we would like to thank all of our patients for their continued support and understanding of the changes at the practice.
• Who is at higher risk of from coronavirus – https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk-from-coronavirus/whos-at-higher-risk-from-coronavirus/ Click here for website…
• On people in shielded or extremely vulnerable groups https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19 Click here for website…
• Latest government advice on education – https://www.gov.uk/coronavirus/education-and-childcare Click here for website…
• Sheffield City Council page on coronavirus – Sheffield City Council
We are now offering drive-through blood tests to vulnerable patients who may be affected by COVID-19.
Please view/download the leaflet below for further information.
Melrose Surgery, branch site of Shiregreen Medical Centre has had to close temporarily.
Due to staff sickness, we have taken the difficult decision to close the surgery in the short-term in the best interests of our patients’ and staff. We are fully committed to getting the surgery open again just as soon as we have enough clinical staff to provide safe, quality services.
During this time, services will be moved to Shiregreen Medical Centre. Melrose patients who need advice, a prescription or to see a GP or nurse should call the usual number – 0114 2795016 or 0114 2456123 for direct access to Shiregreen Medical Centre reception. They will be able to access appointments at Shiregreen,492 Bellhouse Road, Sheffield, S5 0RG, which remains open as usual.
Shiregreen Medical Centre and Melrose Surgery have been awarded a rating of ‘Good’ on the last inspection from Care Quality Commision (CQC). The date of the last inspection was 23rd July 2019.
You can find the certificates on the link below.
Please note that from Tuesday 7th May 2019, you can no longer book an appointment at the reception desk before 08.30am.
Our phone lines continue to be open from 08.00am (from 8.15am at Melrose) and we would encourage you to book any appointments via the telephone or register for online services – ask reception for details
Both premises are accessible for patients with disabilities and a wheelchair is now available at Shiregreen for getting around in the building. If you require any help to get into or around the building please let us know and we will do our best to assist you.
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