WE ARE CURRENTLY WORKING THROUGH THE VACCINATION PROGRAMME AS QUICKLY AS WE CAN.
PLEASE DO NOT CONTACT THE SURGERY FOR A COVID-19 VACCINATION, WE WILL CONTACT YOU.
MANY THANKS FOR YOU UNDERTSANDING DURING THIS BUSY PERIOD.
DUE TO REDUCED STAFFING CAPACITY BECAUSE OF THE COVID-19 PANDEMIC WE ARE RECEIVING A SUSTAINED WAIT PERIOD ON OUR PHONE LINES, PLEASE ONLY CONTACT THE SURGERY IF IT IS ABSOLUTELY NECESSARY AT THIS PRESENT TIME.
WE WILL STILL CONTINUE TO BE TRIAGING GP AND NURSE PRACTITIONER APPOINTMENTS FIRST BY A CLINICIAN OVER THE PHONE.
We are receiving a high amount of phone calls into the surgery due to the current pandemic. We have implemented a specific queuing system to allow you to know where you are in the queue. We are aware of the increase and are doing everything possible to counter act the wait time you experience.
With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.
As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Our mission is to provide excellent clinical care to the patients in the surrounding areas, wherever possible.
If you have received a letter or text from the national booking system about a vaccination appointment and have any questions about this, please contact the number on the letter. The practice does not have any information on the centres and is not able to book appointments for patients at these venues.
The NHS has now started phase 2 of the covid vaccination programme, vaccinating the healthier population aged 18-49.
Shiregreen Medical Centre WILL NOT be offering vaccinations to this cohort of patients. You will be invited by the NHS to have your vaccination at a mass vaccination centre such as Sheffield Arena or a pharmacy, or pharmacy led site within 45 miles.
Unfortunately we are unable to help with vaccination enquiries for this group of patients.
When you are eligible you will be contacted by the NHS with details on how to book your appointment. Please be patient and wait for your appointment, this is the biggest vaccination programme of its kind and it will take a while for everyone to be vaccinated.
The NHS aims to have given all adults the first dose of the vaccine by the end of July 2021.
If you have a query about an existing appointment that has been booked through the national booking service please call 119 or click here to visit the website.
The practice is unable to help with these enquires.
Shiregreen Medical Centre is offering second dose vaccinations to people aged 50+, people aged 16+ with long term conditions that mean they are eligible for a vaccination, health and social care workers and carers who had their first vaccine with us.
If you are in these groups and haven’t had your first vaccination yet please contact 119 as we are no longer giving first dose vaccinations.
If you have already had your first vaccination with us, please wait to be contacted with an appointment for your second dose. We will be in touch when it is time for your second dose, please note that we may call at short notice as vaccines become available.
The practice is open and available for patients who need care.
If you need medical help from us, contact us by phone on 0114 2456123 to be assessed. Please don’t turn up at the GP surgery without an appointment.
If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111 and they’ll direct you to the best place. A&E and the walk in centre are open for urgent and emergency health needs.
If it’s a serious or life-threatening emergency, call 999. If you are told to go to the hospital, you must go to the hospital.
This Sheffield website includes information about the services available and when to use them, as well as information on waiting times for each of the urgent and emergency services in Sheffield – http://sheffieldurgentcare.co.uk Click here to visit the website…
Get a test now. Do not leave home for at least 10 days To get a test now, click this link
Patients are asked to continue to wear face coverings when entering the building. If you can not do this, please inform the staff. Your procedure or appointment may be delayed until we can carry out a full risk assessment and you may be asked to wait outside until the clinician is ready for you.
Staff will be wearing visors or masks in the surgery to protect you and colleagues.
Patients will be asked screening questions, you may be asked multiple times, apologies for this. Patients will now also have their temperature checked before entering the main part of the building.
Any patients who record a high temperature will be denied access to the premises and advised to go home and follow government guidance to arrange a test. This will then be recorded in the patient notes. Patients with normal temperature will not have a reading recorded.
Staff will also have temperature checks at the start of every day; anyone with a raised temperature will be sent home and instructed to follow government guidance.
The NHS track and trace app has now gone live. A site QR code will be available and we will encourage patients and staff to use this, it is however optional.
We hope you understand that all of the above is necessary. We accept that this will detrimentally affect how we deliver services but our main aim is to keep patients and staff safe.
During this challenging time we would like to thank all of our patients for their continued support and understanding of the changes at the practice.
PRESCRIPTION ORDERING – we have temporarily changed the way you can order your prescriptions. We are now accepting telephone requests to limit the amount of patients having to come into the surgery during the COVID restrictions. If you wish to order you medications in this way, please call the surgery any weekday between 11am and 1pm. The safest and easiest way to order you prescriptions is via patient access available 24 hours a day, 7 days a week – please contact reception for details
please note all samples must be brought back to the surgery for 12 noon each day. Failure to return samples before this time may result in the sample(s) having to be repeated.
Please do not ask your GP for a fit note if you are off work because of coronavirus. Instead, you can get an isolation note to send to your employer as proof you need to stay at home. These can be obtained electronically by visiting http://111.nhs.uk/isolation-note Click here for fit note…
If you need a fit note for something other than coronavirus, it must be signed by a doctor but you do not always need to see a GP in person to get one.
Please don’t turn up at the practice unless we have told you to. In the first instance, ring the practice to talk to someone.
“Fit note” is the informal name for a Statement of Fitness for Work. Find out more about when you need a fit note.
FOR THE LATEST ADVICE
• Who is at higher risk of from coronavirus – https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk-from-coronavirus/whos-at-higher-risk-from-coronavirus/ Click here for website…
• On people in shielded or extremely vulnerable groups https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19 Click here for website…
• Latest government advice on education – https://www.gov.uk/coronavirus/education-and-childcare Click here for website…
• Sheffield City Council page on coronavirus – Sheffield City Council
DRIVE THROUGH BLOOD TEST SERVICE
We are now offering drive-through blood tests to vulnerable patients who may be affected by COVID-19.
Please contact the surgery for details.
Melrose Surgery, branch site of Shiregreen Medical Centre has had to close temporarily.
Due to staff sickness, we have taken the difficult decision to close the surgery in the short-term in the best interests of our patients’ and staff. We are fully committed to getting the surgery open again just as soon as we have enough clinical staff to provide safe, quality services.
During this time, services will be moved to Shiregreen Medical Centre. Melrose patients who need advice, a prescription or to see a GP or nurse should call the usual number – 0114 2795016 or 0114 2456123 for direct access to Shiregreen Medical Centre reception. They will be able to access appointments at Shiregreen,492 Bellhouse Road, Sheffield, S5 0RG, which remains open as usual.
Shiregreen Medical Centre and Melrose Surgery have been awarded a rating of ‘Good’ on the last inspection from Care Quality Commision (CQC). The date of the last inspection was 23rd July 2019.
You can find the certificates on the link below.
Please note that from Tuesday 7th May 2019, you can no longer book an appointment at the reception desk before 08.30am.
Our phone lines continue to be open from 08.00am (from 8.15am at Melrose) and we would encourage you to book any appointments via the telephone or register for online services – ask reception for details
Both premises are accessible for patients with disabilities and a wheelchair is now available at Shiregreen for getting around in the building. If you require any help to get into or around the building please let us know and we will do our best to assist you.
Use the NHS widgets to find services in your local area, ensuring you get treatment where needed.View More
Find information on a huge range of different health issues by using this widget from the comfort of your own home.View More
Got some tablets you’re unsure about? Use this to find up-to-date information on a broad range of medicines.View More
For many people, they don’t know where to start with weight loss. This website will help guide you.View More
Unsure whether you are under or over-weight? Use this website to determine where you sit.View More
Blood Pressure is something you shouldn’t ignore, find everything you need to know using this widget.View More