Shiregreen Medical Centre

492 Bellhouse Road
Shiregreen
Sheffield
S5 0RG
0114 245 6123



Welcome to Shiregreen Medical Centre

About Shiregreen Medical Centre

We know how these are worrying times for you and your families. To help the practice see and treat our patients and deal with a high volume of calls, please do not contact the practice to ask if your pre-bookable appointment is still going ahead.
If for any reason we have to cancel appointments or clinics, we will contact patients in advance. If you don’t hear from us assume it’s going ahead and turn up as planned. Thank you for your support.
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In light of the current COVID -19 pandemic situation and in order to protect all of our patients and staff we have had to take the following necessary action –

1. All routine, non urgent appointments have been cancelled.
2. Patients are only able to attend the surgery if they have been asked by us to attend.
3. If you do attend the surgery you must attend alone, unless you are attending with a child or to support a sick relative or friend you must not bring any other people with you. You may not get seen if you attend with people who do not need to be seen.
4. For the foreseeable future we will accept requests for medication by telephone on 0114 2456123 after 11am
5. If you have online patient access please use that facility, if you do not please request it.
6. If you are sick and need to be seen by a GP, your GP will decide that and make that appointment for you after first speaking with you over the phone.

• If you have a high temperature or a cough you will be asked to attend a specific clinic in the afternoon where you will be seen by a Doctor wearing protective equipment.
• You will not enter the surgery as you normally would.
• You will not be able to wait in the waiting room.
• You will be asked to wait outside, in your car and wait for us to call you to let you know you can come in.
• You will enter the building through the door to the right of the normal public entrance – it is clearly signed.
• You will be asked to put on a mask and wear gloves for the whole time you are in the building unless the Doctor tells you otherwise.
• You should only remove these once you the Doctor has told you to

Stay at home if you have coronavirus symptoms. Stay at home for 7 days if you have either:
– A high temperature
– A new, continuous cough
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you’re staying at home.
Read advice about staying at home https://www.nhs.uk/conditions/coronavirus-covid-19/
If you are ill (without coronavirus symptoms) and not sure what service to use, please call NHS 111. It is available 24 hours a day, 365 days a year.
We will continue to assess the developing situation and will keep you updated accordingly.
Thank you for your co-operation and understanding at this time.

Get an isolation note

Use this service if you have been told to stay at home because of coronavirus and you need a note for your employer.

This service is only for people who:

have symptoms of coronavirus and have used the 111 online coronavirus service
have been told by a healthcare professional they have symptoms of coronavirus
live with someone who has symptoms of coronavirus
If you are not sure if you need to stay at home, get the latest NHS advice on coronavirus.

If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work from home, you will not need an isolation note.

You can also use this service for someone else.
Click here for isolation note…

Guidance for vulnerable patients/those whose are ‘shielded’

We are aware that some employers are asking those who are shielded or ‘vulnerable’ to get a note from their GP. Guidance for those who are extremely vulnerable and shielding says that these individuals should have been contacted by NHSE or their GP with advice so they should be able to use that as written documentation for their employer. We are working on providing those letters to those who are extremely vulnerable and you should receive that shortly. If you have any questions about this please contact Rachel Kershaw, Practice Manager rachel.kershaw3@nhs.net

You can contact the local Sheffield Customer Contact Centre on 0114 2734567 if you are shielding and need help with food, medicines, social care or financial help. We can direct you to our Community Support Worker who can also help with all of this and help with keeping active and some emotional support. Please get in touch with us if you need more help

In addition, isolation notes can be obtained electronically by contacting NHS111 online, so you do not need to see your GP to obtain these: Click here for isolation note…
If you require a sick note (GP Fit Note/ Med Cert 3) from a GP for an existing health condition to submit to your employer to receive sick pay, please specifically check with your employer that this is still required because some employers have waived this requirement due to the pressure on GPs at this time.

Temporary Closure of Melrose Surgery

Melrose Surgery, branch site of Shiregreen Medical Centre has had to close temporarily.

Due to staff sickness, we have taken the difficult decision to close the surgery in the short-term in the best interests of our patients’ and staff. We are fully committed to getting the surgery open again just as soon as we have enough clinical staff to provide safe, quality services.

During this time, services will be moved to Shiregreen Medical Centre. Melrose patients who need advice, a prescription or to see a GP or nurse should call the usual number – 0114 2795016. They will be able to access appointments at Shiregreen,492 Bellhouse Road, Sheffield, S5 0RG, which remains open as usual.

Stay at home if you have coronavirus symptoms. Stay at home for 7 days if you have either:

– A high temperature

– A new, continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you’re staying at home.

Please click here for advice about staying at home .

If you are ill (without coronavirus symptoms) and not sure what service to use, please call NHS 111. It is available 24 hours a day, 365 days a year.

With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.
As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Our mission is to provide excellent clinical care to the patients in the surrounding areas, wherever possible.

Shiregreen Medical Centre and Melrose Surgery have been awarded a rating of ‘Good’ on the last inspection from Care Quality Commision (CQC). The date of the last inspection was 23rd July 2019.

CQC Ratings

You can find the certificates on the link below.
CQC Certificate

Important Information

Please note that from Tuesday 7th May 2019, you can no longer book an appointment at the reception desk before 08.30am.
Our phone lines continue to be open from 08.00am (from 8.15am at Melrose) and we would encourage you to book any appointments via the telephone or register for online services – ask reception for details

Accessibility

Both premises are accessible for patients with disabilities and a wheelchair is now available at Shiregreen for getting around in the building. If you require any help to get into or around the building please let us know and we will do our best to assist you.

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CQC Ratings