Shiregreen Medical Centre and Melrose Surgery have been awarded a rating of 'Requires Improvement' on the last inspection from Care Quality Commision (CQC). The date of the last inspection was in November 2018. You can find the certificates on the two links below.
CQC certificate 24th January 2019 CQC certificate 24th January 2019
You can find the full report from the visit on CQC's website (www.cqc.org.uk) or you can follow this link https://www.cqc.org.uk/location/1-544597866
Understanding the CQC Report from the inspection carried out in November 2018
Friends and Family Test
The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use the services should have the opportunity to provide feedback on their experience. From 1st December GP practices must give this opportunity to every patient to feed back through FFT.
It asks people if they would recommend the services they have used and offers a range of responses. When combined with supplementary follow-up questions the FFT provides a mechanism to highlight both the good and poor patient experience. This kind of feedback is vital in transforming NHS services and supporting patient choice.
The feedback gathered through the FFT is being used in NHS organisations across the country to stimulate local improvement and empower staff to carry out the sorts of changes that make a real difference to patients and their care.
The results of the FFT are published at monthly intervals on both NHS England and NHS Choices websites.
Patients will be offered the opportunity to complete a paper feedback form or complete the online test under Have Your Say, Friends and Family Test.
As per the Sheffield formulary update, TEE2 meters (and test strips) are now the first line choice for all type 2 diabetic patients; it is only for those patients who need to self monitor their blood glucose as per specific medical advice.
You can discuss this with the practice Pharmacist or Nurse if more information is needed.
Always attend your routine diabetic review with the Practice Nurse or GP.
Always dispose of sharps safely.
We have created a new section to our website, available under 'prescriptions', where we will advise you of medication related updates or information. I hope you find this new section helpful.
Patient Participation Group - Recruiting New Members!
We are looking to recruit new members to our patient participation group, which meets on a quarterly basis. We would like members from a variety of backgrounds to help make the group representative of our practice population. We really value input from our patients to help us improve the service we provide.
We have also set up an email group with the aim of collecting feedback from a wider group of patients.
Please contact Rachel Kershaw, our PPG Coordinator or fill in the online form (on the 'Patient Participation Group' section of this website) to register your interest for either of these groups. Please specify which group (or if both) you wish to join.
An update about our Improved Family Planning Services
Chlamydia Screening, including postal tests available free.
Implanon (contraceptive implants) - now available from Dr Berry; please book an appointment first to discuss this fully.
Condoms distribution scheme - condoms are available from any of the clinical team
Emergency Contraception - within 72 hours. Do try to phone the surgery before 10:30, and ask the morning clinical team for details of how we can help.